Scheduled Home Watch visits
Periodic access to the property and a non-invasive visual inspection based on the checklist agreed during onboarding.
ISY Property Care • Home Watch • Rome
Home Watch and Property Care in Rome for Non-Resident Owners
Your property in Rome, looked after while you are abroad. Scheduled visual inspections, clear photographic reports, mail handling and one local point of contact for practical, administrative and professional support.
Local presence in Rome
Documented visits
English and Spanish speaking
Integrated legal and tax support
One trusted local contact
From the physical condition of the home to the obligations connected with owning it.
- Scheduled visual inspections based on an agreed property checklist
- Dated reports and representative photographs after each visit
- Authorised mail collection, scanning and forwarding
- Support with utilities, suppliers, condominium and practical issues
- Separate professional assistance for IMU, TARI, leases, notices and legal matters
Designed for foreign and non-resident owners, second-home owners, investors and family offices who need reliable local oversight without turning the service into full rental management.
ScheduledVisual inspections
DocumentedPhoto reports
PracticalMail and utilities
IntegratedLegal and tax support
After the purchase
A property needs attention even when nobody is living in it
A second home can remain unoccupied for weeks or months, while small visible issues may develop into larger problems and important correspondence or deadlines may go unnoticed. ISY Property Care gives non-resident owners a structured local presence in Rome: we observe, document, notify and coordinate. When the matter requires legal, tax, accounting or technical expertise, the appropriate professional is engaged under a clearly defined assignment.
A modular service
What ISY Property Care can manage
The service starts with the care plan that the property actually needs. Operational activities and professional engagements can be activated separately or coordinated together.
Photographic reporting
A dated visit report with representative photographs, observable anomalies, priority classification and actions requested from the owner.
Mail collection and scanning
Collection from the authorised mailbox, recording, scanning or forwarding according to written instructions. Mail is opened only where expressly authorised.
Practical issue coordination
Owner notification, access for approved technicians, appointment coordination and verification that the authorised activity has taken place.
Utilities and suppliers
Assistance with electricity, gas, water, internet and other providers: correspondence, activation, termination, contract changes, anomalies and authorised payments.
Property administration
Separate professional assistance with IMU, TARI, leases, rental income, condominium matters, official notices, disputes and other legal or tax obligations.
The scheduled visit
A clear checklist, adapted to the property
The exact checks are agreed after the first property assessment. They concern what can be observed safely and without technical or invasive work.
Inside the property
- Visible condition of the entrance door, locks, windows, shutters and accessible points of entry.
- Visible signs of water, leaks, damp, mould, condensation, unusual odours or pests.
- Accessible floors, walls, sanitary fixtures, taps, drains and under-sink areas.
- Immediately observable electrical panel indicators and visible signs of abnormality, without work on the system.
- Temperature and humidity readings; airing only where agreed and appropriate to external conditions.
Outside and reporting
- Balconies, terraces and accessible external areas observable safely from ground level.
- Visible condition of agreed plants, irrigation indicators and external utility points, where present.
- Representative photographs of the inspected areas and any anomaly identified.
- Report showing visit date, relevant observations, priority level and proposed next step.
- Prompt owner notification where an issue appears to require urgent attention or specialist assessment.
Scope of the inspection. Home Watch is a visual, non-invasive property oversight service. It does not replace alarm monitoring, private security, statutory checks, technical maintenance, engineering assessments or certification by qualified specialists.
How it works
A traceable workflow from onboarding to resolution
Responsibilities, reporting recipients and approval limits are defined before the first scheduled visit.
Property assessment
We review the location, access conditions, property features, periods of absence and services required.
Care plan and access protocol
We agree frequency, checklist, key or access procedure, emergency contacts, privacy instructions and spending authorisations.
Visit and report
The scheduled inspection is completed and the owner receives the agreed report with photographs and observations.
Authorised follow-up
If action is needed, we notify the owner and coordinate the approved technician or separate professional service.
A real advantage for foreign owners
The property and its obligations, coordinated through one local team
A utility notice, a condominium request, an IMU or TARI deadline, a lease issue or a formal communication may require more than a physical visit. ISY can connect the practical management of the property with its existing legal, tax and accounting expertise.
This makes the service particularly useful for owners who do not speak Italian, do not have a permanent representative in Rome or prefer not to coordinate several unrelated providers from abroad.
Explore ISY's complete Italian Real Estate Guide
Service area: Rome
The standard service is initially available in Rome, subject to the property address, access conditions and route availability. Requests for properties outside Rome are assessed individually and may be coordinated through a vetted local provider.
Tell us how your property is used and how long you are away
We will define the appropriate visit schedule, reporting protocol and any mail, utility, administrative, tax or legal support that should be included.
Frequently Asked Questions
Practical answers about Home Watch and property care in Rome.
Home Watch is a scheduled visual inspection of an unoccupied property. The purpose is to document the observable condition of the home, identify visible anomalies and notify the owner promptly. It is not a security, surveillance or technical certification service.
The agreed checklist may include entrances, windows, visible signs of water or mould, accessible plumbing points, electrical indicators, temperature and humidity, balconies or terraces and other safely observable areas. Each visit is documented through a dated report and representative photographs.
Yes. Where access and written authorisation are provided, ISY Property Care can collect mail delivered to the property, record it and scan or forward it according to the agreed instructions. Mail is opened only where expressly authorised.
ISY can monitor deadlines and correspondence, liaise with utility providers and assist with activation, termination, changes, disputes and authorised payments. The exact scope, authority and funding arrangements are defined in a separate mandate.
Yes. ISY's qualified professionals can provide separate tax, accounting or legal assistance for IMU, TARI, rental income, leases, condominium matters, notices and other property-related obligations.
No. Visits are visual and non-invasive. They do not replace alarm monitoring, private security, statutory inspections, technical maintenance, engineering assessments or specialist certification. If a potential problem is observed, the owner is informed and a qualified professional can be coordinated after approval.
The standard service is initially offered in Rome, subject to property location, access conditions and route availability. Properties outside Rome are assessed individually and may require coordination with a vetted local provider.
After an introductory assessment, the parties agree the property checklist, visit frequency, access and key protocol, reporting recipients, emergency contacts, spending authorisations and any separate administrative or professional services.